We are committed to providing users with clear and stable delivery services. This shipping policy explains important information related to order processing, shipping, and transportation.

  1. Order Processing Time

After order confirmation and payment, processing is typically completed within 1–3 business days.

During processing, incomplete information or abnormal situations may extend the processing time.

  1. Shipping Time

After order processing is completed, it will be handed over to the logistics service provider for shipment within 1 business day.

After shipment, the system will generate corresponding logistics information for users to track.

  1. Delivery Area

We provide transportation services covering multiple regions, including cross-regional and cross-border delivery. Specific delivery availability is subject to the information displayed on the checkout page.

  1. Shipping Time

The estimated delivery time for domestic shipping is 3–7 business days.

The estimated delivery time for international shipping is 7–18 business days.

Actual shipping time may be extended due to destination, logistics method, customs clearance, or uncontrollable factors.

All shipping times are estimates and do not constitute a mandatory commitment.

  1. Shipping Costs

Shipping costs will be clearly displayed on the order checkout page and are available for user confirmation before payment.

Shipping costs may vary depending on the delivery method and destination.

  1. Handling Logistics Issues

If you have not received your package within 15 business days of shipment, you can contact us via email.

We will assist in tracking the logistics status and provide further solutions based on the actual situation.

  1. Confirmation of Receipt

Please check the condition of the goods within 3 business days of receiving your package.

If you find any damage, missing items, or abnormalities, please contact us immediately for assistance.

  1. Contact Us

If you have any questions about our shipping policy or delivery-related issues, please contact us via:
Email: [email protected]